After Purchase Questions

We recommend you to contact our customer support number at00422 4530100 or send us an e-mail at and our team will arrange for the product to be picked up along with the original packaging material, invoice and product certificates. Note: If you wish to return the product for any reason, do not remove the Tamper Proof Tag on the bag/product.

Of course, but we don’t recommend it. We can’t accept returns of items that have been modified by someone else. Having someone else work on a piece also voids the 30 day money back and lifetime exchange policy, because these kinds of modifications, when done incorrectly, can damage the gems or the strength of the setting.